BT, one of the biggest broadband suppliers in the UK, has confirmed that there has been a broadband outage in the UK. Their Birmingham branch has had a power failure which has caused problems for customers going as far as London and Edinburgh.
Users of BT broadband have also been complaining on Twitter that BT has not been answering the helpline to inform customers of the issue.
BT has told the BBC the following:
We can confirm that, as a result of a power failure at one of our major exchanges, some customers may currently be experiencing loss of broadband service.
Our engineers are on-site and the majority of customers' service has already been restored. We are working to restore service to remaining customers as soon as possible this afternoon.
Should any customers continue to experience difficulty in accessing their broadband service, they are advised to turn their Hub or modem off and on again.